Terms of Service

Welcome to Voksan! These Terms of Service ("Terms") govern your use of our website, voksan.com, and any related services provided by Voksan. By accessing or purchasing from our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General Information

Voksan is an online fashion brand that provides clothing and accessories. By using our website, you confirm that you are at least 18 years old or have received parental consent to make purchases.

2. Orders & Payments

  • All prices on our website are in GBP (£) and include applicable taxes unless otherwise stated.
  • We reserve the right to refuse or cancel orders at our discretion, including those suspected of fraud.
  • Payment must be completed before an order is processed. We accept all major credit/debit cards and other secure payment methods.
  • In case of a payment issue, please contact support@voksan.com

3. Shipping & Delivery

  • We strive to process and ship all orders within 1-2 business days.
  • Shipping times may vary based on location, customs clearance, and unforeseen delays.
  • Customers are responsible for providing accurate shipping details. Voksan is not liable for orders delivered to incorrect addresses.
  • For more details, refer to our Shipping Policy

4. Returns & Refunds

  • We offer a 90-days return policy for eligible items.
  • Items must be unused, in original packaging, and include all tags.
  • Refunds are processed within 5-7 business days after the returned item is received.
  • Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
  • Read our Returns & Refunds Policy for complete details.

5. Product Availability & Accuracy

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations may occur.
  • We reserve the right to update product details or discontinue items without notice.

6. Intellectual Property Rights

  • All content, including logos, images, designs, and text on voksan.com, is the property of Voksan and is protected by copyright and trademark laws.
  • You may not copy, reproduce, or use any content without our express written permission.

7. User Conduct

By using our website, you agree not to:
✔ Use the website for fraudulent or illegal activities
✔ Upload or distribute malicious software (viruses, malware, etc.)
✔ Attempt to gain unauthorized access to our systems
✔ Engage in any activity that disrupts website functionality

8. Limitation of Liability

  • Voksan is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that our website will always be secure or free from errors.

9. Privacy Policy

  • Your privacy is important to us. We collect, use, and protect your data as outlined in our Privacy Policy
  • By using our website, you consent to our data collection and usage practices.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of UK courts.

12. Contact Information

If you have any questions or concerns about these Terms, feel free to contact us:

📧 Email: support@voksan.com
🌍 Website: https://voksan.com

By continuing to use voksan.com, you acknowledge and agree to these Terms of Service.