Privacy Policy

Last Updated: January 13, 2025

At Voksan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit voksan.com or engage with our services.

1. Information We Collect

When you use our website, we may collect the following types of information:

a. Personal Information

We collect personal data that you provide to us, including:

  • Name, email address, phone number
  • Shipping and billing addresses
  • Payment details (processed securely through third-party payment providers)
  • Account login credentials (if you create an account)
  • Order history and preferences

b. Non-Personal Information

We may collect data automatically when you interact with our website, including:

  • IP address, browser type, and device information
  • Website usage data (pages visited, time spent, click patterns)
  • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing – To fulfill and deliver your purchases
  • Customer Support – To respond to inquiries and provide assistance
  • Marketing & Promotions – To send offers, updates, and newsletters (you can opt-out anytime)
  • Website Improvement – To analyze user behavior and enhance the shopping experience
  • Security & Fraud Prevention – To detect and prevent fraud or unauthorized activities

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers – Third-party partners that help with payment processing, shipping, and marketing
  • Legal Authorities – If required by law or to protect our rights
  • Business Transfers – In case of a merger, sale, or company restructuring

4. How We Protect Your Data

We take appropriate security measures to protect your personal data, including:

  • SSL encryption to secure online transactions
  • Restricted access to sensitive data
  • Regular monitoring for security vulnerabilities

5. Your Rights & Choices

You have the right to:

  • Access & Update – Review and update your personal information
  • Opt-Out – Unsubscribe from marketing emails at any time
  • Request Deletion – Ask us to delete your data (except where legally required to retain it)

To exercise your rights, contact us at support@voksan.com

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These may include:

  • Essential Cookies – Required for website functionality
  • Analytical Cookies – To track website performance
  • Marketing Cookies – For personalized ads and promotions

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we recommend reviewing their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Voksan Customer Support
📧 Email: hello@voksan.com
🌍 Website: https://voksan.com